F.A.Q
You ask, we answer.
How Does Handyman Shield Work?
Handyman Shield offers a comprehensive home repair service, catering to all your needs from ceiling to basement and beyond. We’re your one-stop shop for seamless indoor and outdoor solutions. We operate on a subscription plan basis and offer three different subscription plans. We differ from home warranty plans because we provide unlimited service! You can request as many services as your plan covers that you need!
How does your subscription plan work?
Our subscription plans are available on a monthly or annual basis, and you are entitled to significant discounts on every service that you purchase from us, depending on the plan you select.
Why do I need a subscription plan?
Because you’ll save significant money every time you purchase a service! The subscription plans offer a 5%, 20%, or 35% discount each time you use a service. For example, if you’re on the 35% off plan and you buy a service priced at $100, you’ll automatically save $35!
Where can I see how much I’m saving when I purchase a service?
To view your savings, you need to log in to your account, and then you will be able to see your discounts on every product on the site.
Are there any other hidden fees after I purchase a service?
Absolutely not! We are a one-deal, one-price service. With us, there are no surprises at the end; what you pay for the service is exactly what you receive! The only way this can change is if you purchase the wrong service or if you add another service.
Where can I find my orders?
You can find and manage your present and past orders on your account page; there, you can find everything related to your membership as well.
After my pro arrives, can I get another service that I need?
Certainly! Just visit our website and purchase all the services you require.
Handyman Shield Guarantee
Your happiness is our priority; we strive for your complete satisfaction. If for any reason you are not pleased with the service outcome, we will continue working until you are entirely satisfied because you deserve it. That is our commitment.
Can I tip my Pro?
Absolutely! You can always reward your Pro for a good result!
What is the Handyman Shield reward?
Handyman Shield rewards you for saving! Every time you use a service, in addition to saving big money instantly, you are rewarded with points that can be converted into cash for you to use for additional services!
How can I contact Handyman Shield?
You can contact us through email, chat from the website, or directly from your account panel.
Is Handyman Shield insured?
Sure! We’ve got you covered in case something doesn’t go as expected.
What if I need to reschedule a service?
We understand that plans can change unexpectedly. You can rest assured that you have the flexibility to skip or reschedule any appointment at no cost, as long as we receive notification at least 24 hours in advance. Notifications made after this timeframe may incur a fee that will be passed on to your pro.
What is the Handyman Shield cancellation policy?
Our policies are designed to ensure a dependable and consistent experience for both customers and professionals. We understand that schedules may change unexpectedly; however, when a booking is rescheduled or cancelled at short notice, it prevents our professionals from securing other opportunities. As such, fees will be applied to bookings that are cancelled or altered within 24 hours of the scheduled start time.
Who is responsible for completing the task?
A dependable professional capable of delivering services with efficiency and flawless craftsmanship. Our specialists are thoroughly vetted and screened to ensure you welcome trustworthy and honest experts into your home.
Can't find the service I am looking for
If you don’t see the service that you need, you can request a custom quote, fill out our estimate form, and we are ready to provide the best solution for your needs.
Who holds responsibility for the provision of supplies and materials?
That depends on the type of service you request.
- If you purchase installation or assembly service, you need to provide the supplies.
- If you purchase a service package or special service, we will provide the supplies and labor.
Can I use my plan to purchase a service for someone else?
No, each plan only serves the member’s address. However, you can refer someone and receive a reward in return.
What is a service package?
Is a bundled service, including supplies and labor, that you can purchase directly on our site.
What is a special service?
In contrast to the service package, you cannot purchase directly from our site. It is a service that requires a quote before you can buy it.
Refer a friend
You can refer individuals to the membership program and earn rewards for each new membership that you refer.
Affiliate program
You can join our affiliate program and promote us, earning rewards for every new membership.